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Bio
Which? is the UK’s consumer champion, here to make life simpler, fairer and safer for everyone.
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Recent posts
‘Safety is our top priority.’
That's what the tech giants keep telling us.
The reality? Major online marketplaces like Amazon are failing to stop dangerous products from ending up in your online shopping basket.
And they won’t stop unless they are legally forced to.
@andy.burnham: You have a once-in-a-generation opportunity to stand up to them and end this.
The UK’s new product safety rules must:
✅Stop online platforms profiting from the sale of dangerous goods.
✅Make tech giants legally responsible for ensuring the safety of products they sell.
✅Give heavy fines to companies that break the law.
22 Oct 2026
Earlier this year, Instagram removed end-to-end encryption for direct messages, although standard encryption remains
This means Meta can access your message content, including images, videos and voice notes
Concerned about your privacy?
Here are 4 quick changes you can make to your Instagram settings to better protect your data
If you found this helpful, comment ‘TECH’ to sign up for our free Tech newsletter, packed every month with news, advice, deals and stuff the manuals don’t tell you
07 Sep 2026
These squishy dumpling toys might look cute, but they could pose a serious safety risk
Some imitation versions have failed UK toy safety checks, with concerns including hazardous chemicals, strong chemical smells and water beads inside some products
A recalled Squeezy Dumpling toy was found to contain excess benzene, which can cause irritation to the eyes, nose and throat
If you’re buying one, check for clear safety instructions, a CE or UKCA mark, and the name and address of a UK-based responsible person
Comment ‘DUMPLINGS’ and we’ll send you the details
10 Jul 2026
Blinded by the lights? 🚘
Dazzling headlights are making night driving stressful for some motorists and contribute to accidents on UK roads 🛣️
We investigate why modern headlights can be so bright, what you can do about glare and the changes coming in 2027
Comment ‘GUIDE’ and we’ll send you all you need to know
14 Nov 2026
Your phone says 5G, but are you actually getting it?
Only around one in five UK users are actively accessing 5G, while the UK ranks last in the G7 for mobile network performance
We investigate why your 5G icon can’t always be trusted, why speeds lag behind other countries and what you can do to find the best network where you live
Comment ‘SIGNAL’ and we’ll send you the full video
13 Nov 2026
Getting your Christmas shopping sorted? Our expert elves are here to help 🧝
We’ve rounded up 6 gifts they’ve actually bought and rated, from clever tech and kitchen upgrades to beauty treats and kids’ picks
Comment ‘GIFTS’ and we’ll send you our full Christmas gift guide 👇
12 Nov 2026
From free cakes and burgers to pancake stacks and bottles of prosecco – here's our round-up of the best birthday freebies you can claim.
And that's just a fraction of what's up for grabs.
Comment "BIRTHDAY" and we'll send you the full list of 40+ freebies and discounts!
11 Nov 2026
Shopping for higher-welfare meat and dairy can be a minefield.
It’s often hard to distinguish food labels that have defined meanings from clever marketing speak.
To make things tougher still, many on-pack claims and logos project an image of better animal welfare that, we’ve found, simply doesn't stand up to scrutiny.
Want to read our full guide to what animal welfare labels on your food packaging actually mean?
Comment ‘GUIDE’ and we’ll DM you the link.
10 Nov 2026
This is how to check if your hot water bottle is still safe to use.
Comment 'DEALS' for our round-up of the best winter warmer deals we've found – including hot water bottles, heated throws, electric blankets and more.
09 Nov 2026
Android lagging badly and constantly being hit with the 'storage-full' pop-up?
Don't start deleting from your camera roll just yet – here's how to clear gigabytes of data off your phone in minutes.
Want more simple ways to get more from your tech?
Comment ‘STORAGE’ and we’ll send you our free Tech newsletter
08 Nov 2026
Everyone needs to know about this nasty WhatsApp scam doing the rounds, where fraudsters pose as banks and financial institutions to hack into your accounts and steal sensitive information.
This type of scam, also known as screen-mirroring fraud, typically begins with an out-of-the-blue phone call from fraudsters claiming that your account is at risk.
They may try to move the conversation to a video call on FaceTime or WhatsApp, where you can share your screen in a few clicks.
If screen-sharing is enabled, scammers can see almost everything displayed on your phone, including notifications of one-time passwords (OTPs) sent by banks to authorise payments.
They could even convince you to relinquish control of your device entirely, claiming that they need to use remote-access tools such as AnyDesk, TeamViewer or Zoho Assist to ‘fix’ an issue or ‘secure’ your account.
We have a free weekly Scam Alert newsletter that shares practical and simple advice to help you spot and avoid the latest scams in circulation.
We send it out to over 500k people every week.
Comment 'ALERT' if you'd like to receive it too!
07 Nov 2026
Watch as @doctoramirkhan discusses why the hype surrounding collagen has been driven more by ‘clever, canny’ marketing and less by proven medical research.
He joined our live podcast panel for a special edition of our ‘The Health Reset’ podcast: ‘How to thrive through mid-life and menopause’.
Topics discussed include:
✅ How to spot overhyped menopause supplements and avoid getting ripped off
✅ Evidence-backed ways to manage hormonal shifts
✅ Skin, Gut & Bone Health: Real strategies to support your body through mid-life
Our expert panel:
⭐ Dr Amir Khan NHS GP, TV presenter and best-selling author
⭐ Shefalee Loth, Which? Principal Researcher and Nutritionist
⭐ @dremwedgeworth , Consultant Dermatologist
Comment ‘LISTEN’ and we’ll send you a link to listen to the full episode.
06 Nov 2026
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