@helpdesk_binance - IGDataHub

Binance Customer Support

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@helpdesk_binance

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Official Binance customer support. We’re here to help! Any questions, DM us. Include your case ID if you have one. 24/7 live chat in 17 languages.

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#binance

Recent posts

Your security always comes first. A few simple habits can go a long way in protecting your account: 🔸 Never share your account details 🔸 Never withdraw funds to addresses outside our platform unless you are fully sure they are safe 🔸 Always verify communications and double-check before taking action We are always here to help support our users in staying safe. P.S. We are sorry for such a long time with no posts, you could have seen our account was blocked a few times, but we are back now and you can expect more educational content from now on! We appreciate your support and let us know what you would like to see more on this page in the comments. 18 Aug 2026

Thank you for being with Binance throughout this year. Wishing you a year filled with happiness and joy Happy New Year – here’s to an even more exciting 2025! 31 Dec 2024

Facing an issue on #Binance P2P? Initiating an appeal is just a click away! Have this list of things to keep in mind to process appeal faster First and foremost have your necessary details and proofs ready, and that's your appeal's foundation. After the appeal, our team will look into your case. Examining all corners - from chat history to transaction details, we leave no stone unturned. Transparency always leads to the right decision. The resolution follows the investigation. Be aware, fraudulent claims invite penalties. Stay sharp in P2P trading, verify payments, and don’t hesitate to ping us. With Binance, you don't just trade, you trade safe! 16 Jun 2024

#Binance combines cutting-edge tech with vigilance to fortify your assets. Be the guardian of your wealth: set solid passwords, review your account regularly. Keep your assets SAFU. 18 Jan 2024

"Looking for a swift, secure and seamless login experience? 'Login with QR code' feature is your answer! Scan the QR code with your mobile app and access your account on PC instantly. Try this hassle-free login method today. 27 Dec 2023

P2P trading removes the need to involve intermediaries, so there are a few things you can do to keep your transactions running smoothly. Here are some valuable tips to enhance your trading experience on #Binance P2P 🧵 1) Avoid using or accepting any third-party payment. Ensure the name on the payment matches with the profile of the buyer/seller - if it doesn't, appeal the order and get in touch with our customer service. 2) Never agree to deals outside of the #Binance P2P platform. Make sure you keep all conversation records on the order chatbox page and don’t use third-party messengers. These records can be crucial in handling disputes. 3) Contact your bank or relevant authority immediately in case the P2P transaction is blocked or if you get a chargeback. Make sure to gather the transaction details, such as: transaction date and ID, sender’s name, amount, etc. The more details, the better! 4) Don’t forget to send us the valid proof of transaction This can be an official document with transaction details or even a video showing your account info and the frozen/reversed transaction status. 5) Our team is always ready to assist you in case you still have questions. Feel free to send us a DM or start a chat with us at any time. 09 Dec 2023

Be the first to know all the latest news from #Binance! The Binance Newsroom brings together all of our official announcements, blog posts, news updates, media assets and more. Check it out, and bookmark this tab ➡️ binance.com/en/press 13 Nov 2023

Boost your trading experience on the #Binance app with our Multiple Charts view. Enable this feature to monitor, compare, and manage multiple cryptocurrency charts simultaneously. Check the carousel to learn how to do it. 27 Oct 2023

Unleash the full potential of the #Binance App by exploring our in-depth guide on chart settings. Check below how to access various features and add a personalised touch to your trading. 21 Oct 2023

Following the #Binance P2P guidelines will help you avoid issues & ensure smooth transactions. Violating them can lead to financial loss, long appeal handling, or can culminate in account suspension. Here's 4 essential tips to trade on Binance P2P 👆 23 Sep 2023

Clearing your #Binance App's cache can boost its performance and grant you a much smoother experience. Learn how to refresh your app and swipe away glitches & lag in no time! 🔧 24 May 2023

Watch out! If someone asks you for your personal information, including but not limited to: your email, cell phone number or UID (user ID), it's most likely a scam. Our customer service would only ask you for your CID (case ID). We also never ask for any deposits. Never transfer money to someone saying they represent or work for Binance. If you are not sure if it's a scam, contact our support so we can assist you. 10 May 2023

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Every post & reel

17 posts & reels

Caption, likes, comments, views, duration, mentions, co-authors and sponsored status for every post and reel.

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shortcode	caption	likes	comments
DcL5OYdjQlL	Your security always comes first. A few simple h…
DEPqyiUPLh5	Thank you for being with Binance throughout this…
C8RtQ-nvRF0	Facing an issue on #Binance P2P? Initiating an…

Real rows from this account. The file continues in the same shape.

$9.99

minimum

Everyone who follows them

up to 29,003 followers

Handle, full name, ID, and verified/private flags for each follower.

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username	full_name	user_id	is_verified	is_private	profile_pic_url

These are the columns. We can't show live rows: Instagram serves no follower or following list to a logged-out client, so we hold none until you order.

$145.02

Everyone they follow

up to 43 accounts

Every account this one follows, same fields.

See the columns

username	full_name	user_id	is_verified	is_private	profile_pic_url

These are the columns. We can't show live rows: Instagram serves no follower or following list to a logged-out client, so we hold none until you order.

$9.99

minimum

Every post & reel

17 posts & reels

$9.99

minimum

Caption, likes, comments, views, duration, mentions, co-authors and sponsored status for every post and reel.

See a sample

shortcode	caption	likes	comments
DcL5OYdjQlL	Your security always comes first. A few simple h…
DEPqyiUPLh5	Thank you for being with Binance throughout this…
C8RtQ-nvRF0	Facing an issue on #Binance P2P? Initiating an…

Real rows from this account. The file continues in the same shape.

Everyone who follows them

up to 29,003 followers

$145.02

Handle, full name, ID, and verified/private flags for each follower.

See the columns

username	full_name	user_id	is_verified	is_private	profile_pic_url

These are the columns. We can't show live rows: Instagram serves no follower or following list to a logged-out client, so we hold none until you order.

Everyone they follow

up to 43 accounts

$9.99

minimum

Every account this one follows, same fields.

See the columns

username	full_name	user_id	is_verified	is_private	profile_pic_url

These are the columns. We can't show live rows: Instagram serves no follower or following list to a logged-out client, so we hold none until you order.

You only pay for rows we deliver. Counts are the maximum available today; if an export comes back smaller, the difference is refunded automatically. Counts as last collected 13 hours, 12 minutes ago.

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We read @helpdesk_binance daily from today and email you the week's follower, following and post changes, with every reading so far as a CSV. Add up to 4 more accounts on the same plan. Cancel any time.

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